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A factory warranty is provided by the vehicle manufacturer on purchase of a new car and covers certain repairs or replacements for about 2-4 years or a certain mileage. Typically, factory warranties only cover defects in materials or workmanship, and do not cover wear and tear or routine maintenance. Once the factory warranty expires, you are out of protection.
Vehicle Service Contracts (VSC), also known as "Extended warranties", "Extended car warranties", or "Mechanical breakdown protection", provide coverage for certain repairs after the original factory warranty has expired.
If you need your car to go to work or manage your life, they are often the best way to protect yourself from sudden high costs a faulty part can create.
There are vast differences in coverage, monthly price and services included. Some plans offer additional benefits such as roadside assistance or rental car coverage. Different providers offer a variety of plans, so we recommend comparing and reading the contract before purchasing a plan to avoid any disappointment. Naturally, we believe that Chaiz is the best way to do this.
Car insurance covers the cost of damage or injuries resulting from accidents, theft, or other unforeseen event and is a legal requirement in 49 out of 50 states.
Chaiz does not sell car insurance.
To decide whether you need a VSC/extended car warranty, depends on your personal need for your car. A mechanical breakdown is 50x more likely than an accident and once the factory warranty is over, any mechanical issue has to be paid out of your own pockets. So ask yourself: "Can I pay for a $1000 repair without issues?". Repairs can easily get more expensive than that and we see a VSC also as a great budgeting and financial planning tool.
Not yet, but we’re working on it! Email us at hi@chaiz.com if you’re interested in long-term plans, and we’ll update you when they become available.
Chaiz.com lets you purchase the same warranties you’d find at a dealership—but at a lower price. Because everything is done online, there are no sales commissions or middlemen.
No, pre-existing issues before purchasing the contract are not covered. Attempting to cover a known issue could be considered fraud.
We offer a 20% discount if you choose to pay for your coverage upfront instead of monthly. The discount option is available at checkout.
To file a claim, contact your warranty provider directly. They will guide you through the process, approve the repair estimate, and pay the repair shop on your behalf.